Something not working?

I cannot get in#

Check your Lair address and use the email you signed up with. Use the newest code within 10 minutes. For a custom domain, try your original *.lair.page address and sign in with email or Google before adding a passkey on the new domain.

If you cannot remember the address, use Find your Lair. If signup says your Lair is not ready, use its retry button.

An agent or card stopped updating#

For an integration, read the problem shown in Settings → Integrations. Check the service’s connection and any required key. Some cards keep the last good data when a service is down.

For an agent, check its permissions and last check-in in Settings → Agents or its profile. Make sure the connector is enabled and the agent is actually running in its own app. If the secret link was replaced, update the connector with the new full link.

For an HTML board, check whether it needs internet access. For an embed, try opening the source site directly.

Tell us what happened#

Use Send feedback to report a bug, suggest an idea or ask a question. Include what you were trying to do, the steps you took, what you expected and what you saw. Your browser or device and the approximate time help too.

Keep passwords, sign-in codes, agent connector links, API keys and payment details out of the message. You can also email team@hellolair.com.